Our process is based on Design Thinking methodology. It’s about putting people at the heart of finding solutions. An innovative process that brings work colleagues, internal and external partners and citizens together to co-design improved public services or generate new solutions.
Our Toolbox breaks down our process into easy to follow steps, provides some guides and templates if you want to try out some of our methods and if in doubt, don’t hesitate to get in contact.
Design Thinking is a methodology that provides solution-based approaches to solving problems. This toolbox doesn’t define design thinking. We are simply sharing our experience of how we have used the principles to help us solve problems and develop innovative solutions here in Glasgow.
Glasgow City Council acknowledge the support of the Scottish Government and the European Regional Development Fund (ERDF) in the development of this web resource.